Needs Assessment

Diagnoses training issues in all departments within an organization. Using questionnaires, one-on-one interviews, focus groups, observation and document analysis, BCG collects the data, then analyses it to determine performance gaps and needs.The results of the analysis, which are fed back to the appropriate management personnel, draw a picture of the organization’s learning needs. These needs determine which training plans are formulated.

Training Delivery

This is the actual classroom instruction, the conducting of the seminars. At present, Blunt Consulting Group offers thirty-seven seminars in written, interpersonal and managerial communications:

Written Communication

	Overcoming Procrastination
	Writing Effective Memorandums
	Writing Effective Letters
	Writing Effective Reports
	Writing Effective Proposals
	Reviewing Grammar, Punctuation and Word Usage
	Grammar and Punctuation: Part Two
	Writing Clear Sentences
	Revising and Editing Your Writing
	Communicating with E-Mail

Interpersonal Communication

	Making Oral Presentations
	Making Presentations to Public Boards
	Practicing Successful Interpersonal Skills
	Developing Effective Listening Skills
	"Reading" Body Language
	Using Effective Telephone Skills
	Motivating Yourself Toward Success
	Communicating with Different Personality Types
	Communication Skills for Entry-Level Employees
	Selling at Trade Shows
	Managing Time and Getting Organized

Managerial Communication

	Developing Supervisory Skills
	Transitioning to Management
	Managing Your Department's Communication
	Communicating for Consensus-Building
	People Skills for Technical Managers
	Delivering Customer Satisfaction
	Developing Leadership Skills
	Group Problem-Solving Skills
	Making Your Meetings Successful
	Managing Conflict in the Workplace
	Communicating Change in the Organization
	Editing Your Staff's Writing
	Developing Coaching Skills

	Communicating Effectively in Teams
	Developing "Emotional Intelligence"
	Train the Trainer

Train the Trainer

For those organizations too small to have their own training departments, or reluctant to bring in outside trainers on a regular basis, Blunt Consulting Group offers a train-the trainer program for in-house personnel. On a one-on-one or small-group basis, BCG would cover the following material for would-be-instructors and facilitators:

	determining room arrangements
	writing learning objectives
	shaping the content
	presentation skills
	using visual aids
	understanding learning styles
	facilitation skills
	adult learning theory
	evaluating the training session