Communications
Plans

A message does not exist by itself; it exists within a larger context of the person who sends it, the idea it expresses, the audience it is sent to, the objective it seeks to accomplish, and the conditions under which it is sent (timing, organization and style). BCG encourages businesses to take a "what-where-how" approach to their formal communication systems: what’s going on now, where do you want to be, and how do you get there? The result of this thinking is the creation of a formal—but flexible—communication plan.

Communications
Handbooks

Flexibility is important in communication, but so is consistency of image. Companies that market themselves through a variety of publications or collateral pieces would do well to make sure that any audience who comes across those materials will recognize that they come from the same company. A communication handbook is a collection of policies regarding consistent use of logos, slogans or mission statements, letterhead, publication standards (page formatting, fonts, paper selection, preferred colors, photographs), and public relations efforts (working with the media, writing news releases and psa’s, and crisis communications).

 Change Communications Consulting

Rare is the company or organization nowadays that is not undertaking, or about to undertake, some shift in either the way it operates or the direction in which it’s headed. Organizational development interventions bring about planned change, but what good is that change if employees and customers receive incomplete or mixed messages about it—or worse, no messages at all? Blunt Consulting Group offers consulting services around how to communicate change to both internal and external audiences, so that misunderstandings are minimized as a company moves from its present state to its desired future.